High CPU utilisation in a db instance causing slower responses.

Resolved

Degraded performance

Started about 2 years agoAugust 31, 2024Lasted 1 hour 15 minutesAugust 31, 202411:15 AM12:30 PMUTC

Affected

Managed services (Ireland region)

Production environment

Updates

Resolved
August 31, 2024 at 12:30 PMUTC
Resolved
August 31, 2024 at 12:30 PMUTC
This incident has been resolved.
Identified
August 31, 2024 at 12:00 PMUTC
Identified
August 31, 2024 at 12:00 PMUTC
A missing table index caused a sequential scan on a large table.
Investigating
August 31, 2024 at 11:15 AMUTC
Investigating
August 31, 2024 at 11:15 AMUTC
We are currently investigating this incident.

SuperTokens - High CPU utilisation in a db instance causing slower responses. – Incident details