SuperTokens - Notice history

All systems operational

Website - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Email and SMS Service - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 99.97%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Development environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Production environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Bot / spam detection service - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Development environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024

Production environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024

Bot / spam detection service - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024
100% - uptime

Development environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024

Production environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024

Bot / spam detection service - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

High CPU utilisation in a db instance causing slower responses.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    A missing table index caused a sequential scan on a large table.

  • Investigating
    Investigating
    We are currently investigating this incident.
Planned upgrade of database in US region
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Planned upgrade of database in US region
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

Upgrade to database version for users in the EU region
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Upgrading database version for EU region users.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

Jul 2024

Email service isn't accessible at the moment
  • Resolved
    Resolved

    Email service is now operational!

  • Investigating
    Investigating

    Email and SMS service isn't accessible at the moment

Email service isn't accessible at the moment
  • Resolved
    Resolved

    Email service is now operational!

  • Investigating
    Investigating

    Email and SMS service isn't accessible at the moment

Jun 2024

Increased database query error rate
  • Resolved
    Resolved

    All apps connected to the database in question are operating without errors now

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2024 to Aug 2024

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