SuperTokens - One of our instanced crashed and started automatic recovery – Incident details

All systems operational

One of our instanced crashed and started automatic recovery

Resolved
Partial outage 10 %
Started 6 months agoLasted about 2 hours

Affected

Managed service (N. Virginia region)

Operational from 9:38 AM to 9:38 AM, Partial outage from 9:38 AM to 10:39 AM, Degraded performance from 10:39 AM to 11:20 AM

Production environment

Operational from 9:38 AM to 9:38 AM, Partial outage from 9:38 AM to 10:39 AM, Degraded performance from 10:39 AM to 11:20 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.