SuperTokens - Increased database query error rate – Incident details

All systems operational

Show current status

Increased database query error rate

ResolvedDegraded performance1 hour 22 minutes

Affected

Managed service (N. Virginia region)

Degraded performance from 9:29 AM to 10:01 AM, Operational from 10:01 AM to 10:51 AM

Production environment

Degraded performance from 9:29 AM to 10:01 AM, Operational from 10:01 AM to 10:51 AM

  • ResolvedUTC

    All apps connected to the database in question are operating without errors now

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.