SuperTokens - Database issue in dev environment – Incident details

All systems operational

Database issue in dev environment

Resolved
Operational
Started 7 months agoLasted about 1 hour

Affected

Managed service (N. Virginia region)

Partial outage from 3:37 PM to 4:41 PM

Development environment

Partial outage from 3:37 PM to 4:41 PM

Updates
  • Resolved
    Resolved

    The issue was found and resolved. The SuperTokens core was crashing due to the database state for one of the users being in an inconsistent state. We have created a github issue about this, and will release a fix for it: https://github.com/supertokens/supertokens-core/issues/982

  • Investigating
    Investigating

    The issue was found and resolved. The SuperTokens core was crashing due to the database state for one of the users being in an inconsistent state. We have created a github issue about this, and will release a fix for it: https://github.com/supertokens/supertokens-core/issues/982